CHARLIE DUMPLING JR – ONLINE POLICIES

SECURITY POLICY

Charlie Dumpling Jr uses the eWAY Payment Gateway for its online credit card transactions.

eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured payments.

• Payments are fully automated with an immediate response.

• Your complete credit card number cannot be viewed by Charlie Dumpling Jr or any outside party.

• All transactions are performed under 128 Bit SSL Certificate.

• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further

protecting your credit card data.

• eWAY is an authorised third party processor for all the major Australian banks.

• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Charlie Dumpling Pty Ltd.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

DELIVERY POLICY

Charlie doesn’t have his moped licence yet so it’s pick-up only!

You can place your Take Away order in person, call us on 03 9510 6107 or you can order online by going to www.charliedumpling.com.au. You can let us know what time you’d like to pick-up your order at 212 High Street, Prahran.

PAYMENT POLICY

When ordering Take Away online, you have the option to pay at our Charlie Dumpling Jr location when you pick up the order (just select the ‘Pay on Pickup’ option when placing your order online) or Charlie accepts payment by MasterCard, Visa and American Express.

REFUND POLICY

Charlie prides himself on quality products and service. Your satisfaction is our first priority. If, for any reason you are not satisfied with your Take Away order, please contact us immediately by calling us on 03 9510 6107 so we can rectify the situation.